ITIL Based Jobs New York City

There are many ITIL Based Jobs New York City, for example one such posting is for the post of Analyst II, Project Office

Company:  Altria Corporate Services, Inc.

Location:  US-VA-Richmond

Base Pay:  N/A

Employee Type:  Full-Time Employee

Industry:  Computer Hardware

Computer Software

Consumer Products

Job Type:  Design

Engineering

Information Technology

Req'd Education:  4 Year Degree

Req'd Experience:  More than 5 Years

Req'd Travel:  Up to 25%

Relocation Covered:  No

DESCRIPTION: Altria Corporate Services, Inc. is a service provider to our parent company, Altria Group, Inc. and, in many cases, to the operating companies, including Kraft Foods, Philip Morris International and Philip Morris USA. Expertise and oversight are provided in functional areas such as Corporate Affairs, Finance, Human Resources, Information Services and Legal.

An example of our role as a services company includes providing advice, assistance and communications to the operating companies in support of Altria Group's compliance and integrity initiatives. Our headquarters is located in New York City, New York. To learn more about the Altria family of companies, please visit our website at www.altria.com.

 REQUIREMENTS: Use your 5+ years of Crystal Reports / SQL experience to support the overall process and delivery of reporting for the Project Office of TECWorks (a wholly owned subsidiary of Altria Corporate Services, Inc.).

In this role you will be responsible for:

• Supporting the overall process and delivery of reporting for the Project Office function. Support the Service Request Management System (including continuing development). Supporting the Pacific Edge Project Office system as administrator.
• Assisting in development of new business systems and tools for the Project Office.
• Providing training execution for existing SRMS and future systems and tools.
• Running or making available all reports as requited. Develop new reports as requested through change management.
• Assisting in execution of project audits. Assist in preparation for and compliance for corporate audits.
• Assisting in ensuring PMPM2002 project compliance. Ensure Project Office reporting quality and adherence to reporting schedules.
• Assisting in continuous improvement of processes and procedures across departmental boundaries.
• Assisting in the planning of activities to proactively support departmental and customer needs. Prepare information for presentation to internal and external customers.
• Serving as backup to other departmental resources as needed.

You will posses:

• 5 + years of experience in Information Technology/Services.
• Proven skills in SQL Server, Crystal Reports, Microsoft Office Suite, Visio.
• Knowledge of Project Management. Information Technology Infrastructure Library (ITIL).
• Ability to adjust to an ever-changing internal and external environment. Needs to be able to read these environments and adapt the plans accordingly. Ability to manage ambiguity and develop unique approaches.
• Proven analytical and prioritization skills. Capability to handle multiple tasks and work independently.
• Domestic travel required. May require international travel.
• Dedicated team player with attention to detail and commitment to excellence.

In case you have not heard of Altria group and its companies:

• Altria Group, Inc. is the parent company of Kraft Foods inc., Philip Morris International Inc., Philip Morris USA inc. and Philip Morris Capital Corporation.
• The brand portfolio of Altria Group’s consumer packaged goods companies includes many familiar tobacco and food names such as Kraft, Jacobs, L&M, Marlboro, Maxwell House, Nabisco, Oreo, Oscar Mayer, Parliament, Philadelphia, Post and Virginia Slims. Altria Group's operating companies sell over 10,000 brands in 150 countries around the world.

Another sample posting for ITIL Based Jobs New York City is for Services Management - Cable Industry. Let’s see some more details about this ITIL Based Jobs New York City.

Exciting opportunity for a qualified professional with experience delivering leading Cable MSO/Service Provider network, systems and services management initiatives. Our Infrastructure Solutions Services Management (SM) practice provides assessment, design/redesign and implementation solutions for Service Providers based on an effective service delivery/support model focusing on Service Assurance.

We are looking for a proven practitioner in the Services Management realm who can plan and deliver SM projects, mentor other consultants, and help support business development opportunities. Must be willing to travel.

Responsibilities for ITIL Based Jobs New York City:

Primary responsibilities will be:

• Manage one or more Services Management projects through assessment, design and/or implementation phases
• Provide leadership on Service Assurance management technologies and processes
• Manage client relationships in sales and delivery roles
• Contribute to the growth of the SM practice through business development and sales support
• Mentor and manage other team members
• Develop Service Assurance solutions and teams around new/emerging services like VoIP, VoD etc.

Requirements for ITIL Based Jobs New York City:

• Strong background in Service Assurance operations and/or support (4+ years)
• Some development/coding background a definite plus
• Strong background in Network, Systems and/or Service Management initiatives (2+ years)
• Strong experience with one or more leading Service Assurance tools (e.g. Micromuse Netcool, HP OpenView, Remedy, Stargus, Auspice, C-Core, etc.)
• Experience in operational processes design and improvement and methodologies (e.g. ITIL, TOM)
• Strong Microsoft Office skills - Excel, Word, PowerPoint, Visio, Access
• Strong client-facing skills - assertiveness, strong communications skills, leadership, self-starter, etc.
• Excellent verbal and written communication skills
• Project Management skills: Willing to travel (80%)