ITIL
Certification India
With the
growing concerns of IT and technology, India can boast upon its
best of the breed human resource and high population of English
speaking IT professionals. As a result there are many organizations
and institutes which are providing ITIL Certification India or have
received ITIL Certification India. We are discussing few good ones
here.
International
software firm Axios Systems (www.axiossystems.com) has become
another leading organization in the world to successfully achieve
BS15000 accreditation as verified by the official IT Service
Management Forum (itSMF) BS15000 certification scheme. Axios’
accreditation was immediately applauded by the itSMF, which
established the certification scheme to promote adoption of an
integrated set of processes for the effective management and
delivery of quality IT services to meet business and customer needs.
BS15000 is the
first worldwide standard specifically aimed at IT Service Management
(ITSM) and is based on the IT Infrastructure Library (ITIL), the
internationally accepted Best Practice framework. The certification
scheme was launched last year to provide independent verification
against this standard. Axios Systems has become another reputed
organization which has received this ITIL Certification
India.
Another
landmark in the field of ITIL Certification India is Wipro
Technologies, the global IT services division of Wipro Limited has
been awarded the BS 15000 certification by itSMF (IT Service
Management Forum) an accreditation body, for its Global
Command Center. Wipro's Global Command
Center (GCC) is a specialized operations center for delivery of
Remote Infrastructure Management Services to Wipro's global
customers.
Wipro Limited
is the first PCMM Level 5 and SEI CMM Level 5 certified IT Services
Company globally. Wipro provides comprehensive IT solutions and
services, including systems integration, information systems
outsourcing, package implementation, software application
development and maintenance, and research and development services
to corporations globally. In the Indian market, Wipro is a leader in
providing IT solutions and services for the corporate segment in
India offering system
integration, network integration, software solutions and IT
services. Wipro also has profitable presence in niche market
segments of consumer products and lighting. In the Asia Pacific and
Middle East markets, Wipro provides
IT solutions and services for global corporations. Wipro's ADSs are
listed on the New York Stock Exchange, and its equity shares are
listed in India on the Stock
Exchange - Mumbai and the National Stock Exchange, among
others.
ITIL
International (ITIL), an SEI CMMI Level 5 and ISO 9001:2000 software
services organization is one of India's leading Software and
Business Process Outsourcing services companies, providing high
quality IT services, ITIL Certification India and solutions to
organizations across the globe. The software development center,
located in New
Delhi, India, houses more than
550 software professionals. ITIL provides solutions that are robust,
scalable and cost-effective. Positioned as a complete software
services organization, ITIL provides end-to-end solutions to a wide
range of clients from diverse sectors around the world. ITIL lays a
strong thrust on quality standards and proven software processes. We
deliver user oriented business services, products and end-to-end
solutions suited to every kind of IT need in diverse business
areas.
At ITIL,
innovation combined with a sense of dynamism, deep-rooted commitment
and creativity is emphasized in all the projects they pursue. ITIL's
time-proven and effective methodologies shorten project delivery
cycles, enhance their project execution capability and ensure
on-time deliveries without any cost over-runs. In order to provide
consistent performance, they lay a very high emphasis on how they
manage their business operations and build their physical, technical
or human resource infrastructure.
ITIL provides
comprehensive consulting services including Information Technology
initiatives, to facilitate global clients conceptualize and realize
technology-driven business transformation initiatives. They leverage
a Global Delivery Model to accelerate schedules with a high degree
of time and cost predictability. They work with large global
corporations and technology companies to build products and render
services that are designed to leverage sustainable and mature
technologies in order to implement prudent and practical business
strategies.
ITIL's
Business Practice Center provides Consulting,
Information Technology and Implementation services that encompass
major vertical segments, including Manufacturing, Logistics,
Insurance, Healthcare, Hospitality, Education and Telecom. These
solutions leverage a wide spectrum of technology domains, including
n-Tier Applications, EAI (Enterprise Application Integration),
Legacy migration and Enterprise Resource Planning (ERP), thus
providing its clients a single window for all its
requirements.
Considerable
emphasis is placed on recruiting the best talent, induction and
ongoing training during the career span to ensure that their experts
are always ahead of the latest technologies, processes and systems.
Let’s see
another story related to ITIL Certification India. HP Education,
Part of HP Services Customer Support, announced the launch of ITIL
(Information Technology Infrastructure Library) training in
India in August 2002 for
Service Support and Service Delivery Organizations. IT
Infrastructure Library ITIL is a series of documents that are used
to aid the implementation of a framework for IT Service Management
(ITSM). This framework defines how Service Management is applied
within specific organizations. HP is the only services player in the
world offering ITSM training which is identified to be the next wave
of growth in IT education.
ITIL provides
real world IT Service Management training to Organizations to
enhance their skills and expertise and forms the foundation for
quality IT service management. Organizations today are increasingly
becoming dependent on IT in order to achieve their corporate goals
and business needs. This growing dependency has created a need for
high quality IT services. An IT process management framework, ITIL
will help lay foundation for an evolving and business centric IT
infrastructure, which will help increase operational consistency and
accuracy on expected results. According to Mr. MN Sundaram, Country
Manager, Marketing & Strategy, HP Services India, “We are proud
to launch ITIL in India. The initial
responses have been very encouraging".
Being a
framework, ITIL is completely customizable for application within
any type of business or organization that has a reliance on IT
infrastructure. The codes of ITIL practice assist organizations to
provide quality IT service in the face of budgetary constraints,
skill shortages, system complexity, rapid change, current and future
user requirements, growing user expectations
etc.
Currently, the
ITIL Certification India and other training programs are being
offered either at the client site or at HP Education Centers in
Delhi, Bangalore and Mumbai. These ITIL
Certification India programs are executed by certified ITIL
professionals. The courses offered range from Basic Foundation
levels to Practitioners and Managerial Certification
Levels.
HP is a leading
global provider of products, technologies, solutions and services to
consumers and businesses. The company's offerings span IT
infrastructure, personal computing and access devices, global
services and imaging and printing. HP completed its merger
transaction involving Compaq Computer Corp. on May 3, 2002. The company
would have had combined revenue on a pro forma basis with the Compaq
transaction of approximately $81.1 billion in fiscal 2001, and has
operations in more than 160 countries.