ITIL Disadvantages

Online training in ITIL was not an option, as traditionally all ITIL Training was conducted through the usual classroom environment with an experienced instructor. However online training in ITIL has increased in popularity in recent times. There have been a growing number of options for internet shoppers to select from. Some traditional vendors are offering online training in ITIL that reflects their classroom courses. Others offer online training in ITIL that has been developed directly from the theory books on ITIL. The ITIL disadvantages of this approach are that there is generally very little reality to a course that does not have a basis in actual classroom delivery.

However, despite of these ITIL Disadvantages, online training in ITIL suits individual contractors and corporations looking to deliver knowledge to a larger group of employees. It is a cost effective solution in both cases.

Service management processes ensure that services are defined and changed when necessary and provide support during other stages of services. Look for IT Service Management software that conforms through your IT processes to your business processes. Don’t purchase a tool and expect that you can change the business or IT process to conform to the tool. We understand virtually there are no or very few ITIL Disadvantages, so as a well informed technology pro; you should understand the concept inside-out.

Some areas of Service Management are too resource intensive to be performed effectively without automation. Each tool for the automation of Service Management has advantages and disadvantages but automation is still recognized as vital. So, it is necessary to ensure that the combination of technology, processes and people are integrated and meet the needs of the Customers. Well, remember - automation should be used to enhance Service Management, not replace it.

Now let’s see difference of opinion in the filed of ITIL Disadvantages. We have seen many people asking for whether ITIL and COBIT complement each other or compete. Well, first look at this extract from a description of CoBIT from the Information Systems Audit & Control Association – ISACA: CoBIT has been developed as a generally applicable and accepted standard for good Information Technology (IT) security and control practices in that provides a reference framework for management, users, and IS audit, control and security practitioners.

Also see a quote from a Coopers and Lybrand Case Study: A unique benefit of CoBIT is that Information Technology Infrastructure Library (ITIL) is one of the global standards on which CoBIT is based. Developed in the UK, ITIL is popular in many countries. In the Netherlands, auditors who are members of ITIMF.EDP, an ITIL user group, frequently are asked to audit IT processes created using ITIL publications. CoBIT provides an excellent framework to perform these audits.

ITIL describes the Service Management processes and recommends security and control practices but does not have a standard for them which is where CoBIT comes in because it provides a great framework to perform audits on your ITIL processes. So they work great together but we recommend that you go to the ISACA web site where you can download lot’s of great stuff which will answer this question and many others or simply visit our site at: http://www.itilsurvival.com and consult our experts to find the answer to the issue along with to know about any potential ITIL Disadvantages.

Now in the continuation, it would be better to explain another great issue like what are the ITIL Disadvantages of bs15000?  Here are 5 points justifying the ITIL Disadvantages of bs15000:

1. British Standards are not as universally recognized like ISO standards although BS15000 is being considered as an ISO standard at the moment, maybe you will want to wait until it is ratified as an ISO standard. If it becomes an ISO standard will you be able to transfer your BS15000 to ISO without extra effort or cost may be a good question.

2. Although BS15000 is excellent it may not meet your objectives.

3. BS15000 may be a target that exceeds your objectives.

4. To obtain any quality certificate requires considerable effort and investment and may divert costs and effort from other worthy IT Service Management activities/processes.

5. BS15000 is a fairly new standard and is still establishing its creditability so you may want to wait until it has become more established.

We would like to stress that the advantages for BS15000 outweigh the disadvantages. At the very least it is a great target for your Mission Statement even if you do not intend to apply for ratification.

Given the hectic pace of competition and market development, project management is assuming an increasingly important role in the lives of technology companies. With traditional operating routines failing to keep pace with market dynamics, organizations are responding by crafting new routines based upon dedicated time and resource sensitivity. This is core to the project management experience.

However, the rush to deliver just-in-time services and products to markets with rapidly changing preferences has not been accompanied by any proportionate evolution of project management guidelines from standard organizations and the strain is becoming obvious. Quite frankly, to judge the ITIL Disadvantages, you need a complete knowledge to examine the conflicting signals emanating from the various standards bodies and the gaps between the main body of knowledge in project management and the state of the art in leading-edge practice.

The increased dependency on IT by the 'business' and external customers has necessitated in establishing IT Contingency Planning. This will not only maintain and preserve services it will contribute to the very survival and continuance of an organization. Statistics indicate an extremely high number of businesses fail within a year of a major disaster. There is also the consideration that planning to contain Service failures protects the Profit or Loss of the company, and assists in the retention of customer confidence and credibility. There are many alternatives and options available, but any option chosen for recovery must be regularly tested, and this should be done in as realistic manner as possible, if it is never tested you will never know if it will work when you need it. It must however be conceded that to switch off your vital business systems when they are at the height of their usage will indicate a very confident (or stupid!) management team indeed. Contingency Planning uses the process of Risk Management, CRAMM - Component Risk Assessment Management Methodology, to analyze risks to assets through threats and vulnerabilities in order to determine appropriate counter measures. The business should develop a Contingency Plan document as a result of these activities.